General Terms of Sales
All prices are displayed in Canadian dollars. You can have a preview in USD but the sale will be done in Canadian dollars.
We use PayPal and Stripe.com as a payment service providers. You can pay online with your Visa or Mastercard.
All orders are prepared and sent from our office located at the following address:
50, Boul. Taschereau, Suite 125 La Prairie, Québec, J5R 4V3
When your order is ready, we will contact you by email or by phone.
5 days / week 7:30 AM - 3:30 PM
For now, we deliver by mail using only Post Canada or Fedex.
Delivery is usually done within 3 to 10 business days (holidays are not included). Delivery to a remote location may take up to 12 business days.
Cancellation of an order
At any time, you may cancel an order "in progress" by contacting us by phone or email. Once the order is "completed", it will not be possible to cancel it.
Returns, exchanges, and refunds
Please note that our products can not be returned and they are neither refundable nor exchangeable.
In case of error in the order or defective products (a photo will be requested as evidence), we will replace them.
If you have any questions or comments about the terms of sales, please contact us by phone at 450-619-1414.